Management methods based on behavioural sciences
Management is the efficient utilisation of resources – material, capital and human – for the attainment of specific objectives and goals. The methods of management based on behavioural sciences are:
- Organisational design
- A poor organisational design leads to wastage of resources
- The organisation should be setup in such a way that is appropriate to the goals to be achieved
- For example, a health system should be able to service the health needs of the population
- The technology used should be kept up to date by regular upgrades
- Personnel management
- Human resource is the most important part of an organisation
- Proper methods of selection, training, motivation, allotment of roles, incentives and avenues for professional advancement should be ensured
- Communication
- Communication between various levels is essential functioning of the system
- Doctor-patient, doctor-nurse, health ministry-doctors – measures should be taken to ensure that there is free communication at these levels
- Lacunae in the communication system results in
- Delayed reporting of events
- Delayed supply of drugs and other resources
- Decreased efficiency of organisational function
- Information system
- An efficient information system should be in place to manage all the data
- There should be a system for effective collection, classification, storage, retrieval, transformation and display of data
- The information system plays an important part in monitoring and evaluation of the health system
- Management by Objectives (MBO)
- In this, objectives are set for each unit and subunit of the system
- Plans to attain these objectives are put forth and executed
